When your service department is struggling to reach its goals and management is breathing down your neck who can you turn to for help In The Irreplaceable Service Manager Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates Chrisampampamprsquos methods have proven to assist service managers determined to boost their service department results.ampampampnbspampampampnbspA soughtafter dealership consultant and management expert Chris offers a platform for action that helps service advisors and managers improve department operations by Recruiting a team of bulldogs who can make customers happy and ROI numbers soar Utilizing his secrets to increase and maintain a high CSI level Holding people responsible for their jobs to effectively impact time managementThis book includes hundreds more tips and tricks that will enable you to transform your service department into a welloiled lucrative machine ampampampndash ampampampnbspwhile at the same time making you an Irreplaceable Service Manager.