Please Check Manufacturers Part Number (Usually Stamped Into Plastic Or Body) or Or Products OE No. Before Ordering. Warranty: 12 Months OE NO.:LR045239 Package Type: plastic bags Color may vary slightly due to the different color calibration of each individual monitor. You will receive a similar item as the pictures show. OEM LR045239 High Quality Genuine New Thermostat Rubber Water Hose For Land Rover 2010-2013 If you have problem of the item please contact us before leaving a neutral or negative feedback we will do our best to resolve the problem for you. Shipping: 1.We ship products by DHL EMS FedEx IE and Standard Shipping. 2.Free shipping for some products with total weight less than 2kg via Standard Shipping. 3.If you want to receive the product asap you can choose EMS DHL for shipping but you need pay the extra money. 4.Delivery time: a.EMS DHL and Fedex IE usually take 5-10 work days which depend on your country b. Standard Shipping usually takes 10-60 days to your country c.Please understand that we cancontrol the transit time especially during holiday flight delay or weather conditions. Return Exchange policy All of our offers are backed by 100% satisfaction guarantee if for any reason you are not satisfied you can return the item to us in its original condition for a refund or an exchange. Before mailing us back the item please contact us for the detailed returnexchange instruction. We will return all your money except the shipping and handling fees after we receive your return items. Feedback policy We will provide positive feedback once payment is received. To foster a healthy Ali community we hope you will do the same for us.We want you to understand that we value customer service tremendously. If you have any dissatisfaction please give us the opportunity to resolve the problem before leave us a negative feedback. We are sure that there is always solution and we sure dont want a bad feedback to be where the transaction ends.